Park Experiences More Than 12 million Visits in 2020

NPS photo. Overflow hiker parking along Newfound Gap Road near the Alum Cave Trailhead on 7/11/20

Great Smoky Mountains National Park experienced the second busiest year on record in 2020. In spite of a 46-day, full park closure this spring and partial closures through August due to the COVID-19 pandemic, the park had 12,095,720 visits. This marks the second time in park history that visitation exceeded 12 million visits.  

“I’m proud of our staff and partners who worked diligently to develop COVID-safe protocols that enabled us to safely provide access to the park during a time when people were desperate to spend time in this special place for healing and refuge,” said Superintendent Cassius Cash. “But, this increase in use didn’t come without a cost. Visitors experienced even more congestion, the busiest places in the park became even busier, and visitors often left behind litter and damaged roadsides from out-of-bounds parking.”   

NPS photo. Roadside parking damage at Big Creek on 8/12/20

Between June and December, when most park roads were open, the park had one million more visits than experienced during this same time period in 2019 and 2.3 million more visits than the ten-year average for this time period. The park set individual monthly visitation records for each month August through December. Roads, trails, frontcountry campgrounds, and backcountry campsites were all busier than normal. Following the reopening of all frontcountry campgrounds in September, use increased more than 33% for the remainder of the year over the same time period in 2019. In the backcountry, camping increased 47% for the same time period between June and December in 2019. 

NPS photo. Congestion at Laurel Falls Trail on 6/24/20 highlighting summer use. 

This surge in use follows a 20-year trend of increasing visitation in the Smokies. Over the last year, park managers have been working with local communities and visitors to discuss challenges with extremely high visitation. Visitors are more consistently reporting extreme traffic congestion, busy restrooms, litter, and over-full parking areas throughout the year. Park managers remind the public about the added importance of practicing Leave No Trace principles during periods of high visitation. Litter and food scraps are not only unsightly, but also draw wildlife close to park roadways, resulting in hazardous situations for motorists and iconic animals like black bears. To learn more about how to #recreateresponsibly, please visit the National Park Service’s website at https://www.nps.gov/planyourvisit/recreate-responsibly.htm.  

The park hosted eight virtual workshops in 2020 with 200 participants to discuss ideas for providing better access, experiences, and stewardship of the park. Through the workshops and an online comment opportunity, the park collected more than 2,000 ideas about ideal park experiences and potential management actions to address challenges at some of the park’s busiest locations. Park managers are currently assessing the information collected and plan to implement a pilot project based on the ideas gathered to address use and congestion for at least one park destination in 2021. For more information about the park’s planning process to address visitor experiences and congestion, please visit https://www.nps.gov/grsm/learn/management/ves.htm. 

About Brad Jones

BBB Communications Owner/Operator Brad Jones has been part of the company since August 1996. A graduate of Coalfield High School in 1987, Brad later earned his degree from the University of Tennessee College of Communications in 1995, where he was honored with the 1995 Broadcast Production Student of the Year Award. Brad began his broadcasting career while still attending college, working at Shop at Home, Inc. from 1993 to 1995. He later worked at Via TV (RSTV, Inc.) from 1995 to 1996 before doing freelance production work in Nashville. In August 1996, he joined the staff at BBB Communications, where he has remained ever since. In 2001, Brad also spent a short time working as a news photographer for WVLT-TV while continuing his role at BBB TV. In addition to his work in local broadcasting, Brad also works part-time at Jewelry Television and works with Packman Productions on “Rivalry Thursday” during football season. Brad is married to Nicole Jenkins Jones, a 1990 graduate of Oak Ridge High School. Nicole works at Oak Ridge Gastroenterology Associates. Together they have three children: Trevor Bogard, Chandler Jones, and Naomi Jones, along with three grandchildren: Carter Bogard, Lucas Hayward, and Adalynn Reece Bogard.

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