The Town of Oliver Springs Implements CivicReady® Mass Notification Solution

Service Enables Multi-Channel Distribution of Urgent and Routine Citizen Communications

Oliver Springs, TN – March 24, 2020 – The Town of Oliver Springs has partnered with CivicReady to implement its mass notification solution. Available from CivicPlus, a leader in integrated technology for local government, the CivicReady solution will allow The Town of Oliver Springs to issue urgent notifications, emergency instructions, warnings, and routine communications to subscribed citizens via email, text message, and voicemail alert, to keep citizens safe and informed. In the event of a local emergency, citizens subscribed to CivicReady will benefit from immediate, actionable information and instructions sent via their preferred notification channel. For non-native English speaking citizens, CivicReady voice call notifications can be automatically translated into one of 20 languages, and email and text notifications can be automatically translated into one of 63 languages to maximize the effectiveness of the solution in ensuring mass awareness of potentially impactful situations.

The CivicReady solution also integrates with the Federal Emergency Management Agency’s (FEMA) Integrated Public Alert Warning System (IPAWS). The IPAWS system leverages national emergency communication channels, such as the Emergency Alert System (EAS), NOAA weather radios, digital road signage, and television broadcasts, to provide area-specific alerts in times of emergency. By integrating its CivicReady system with IPAWS, Community Name will be able to reach as many people as possible during an emergency event, including those who have not opted-in to text, phone, or email communications, as well as travelers and visitors in the area.

CivicReady is part of the CivicPlus Platform of local government technology solutions designed exclusively for the public sector.

“CivicPlus is built on designing innovative solutions for local governments,” said Ryan Strait, CivicPlus Platform Product Director. “We continually invest in our products, such as CivicReady, to strengthen and transform the way local governments serve and communicate with their citizens and are proud to partner with The Town of Oliver Springs to help them accomplish their public safety goals.”

CivicPlus has over 20 years of experience working with local governments. Its CivicReady mass notification system is powered by Regroup, an award-winning industry leader in mass notifications for critical and non-critical applications.

About CivicPlus

CivicPlus is the integrated technology platform for local government, working with over 4,000 local governments, including municipalities, counties, and municipal departments. CivicPlus has been selected by Inc. Magazine as “One of the Fastest-Growing Privately Held Companies in the U.S.” since 2011. For more information, visit CivicPlus.com.

About Brad Jones

Brad is the Owner/Operator of BBB TV 12, and has been with the company since August of 1996. Brad is a 1987 graduate of Coalfield High School and a 1995 graduate of the University of Tennessee College of Communications. He won the 1995 broadcast production student of the year award. Brad worked at Shop at Home, Inc. a home shopping network that was located in Knoxville, TN from 1993 - 1995 and then at Via TV (RSTV, Inc.) from 1995 - 1996. After some freelance work in Nashville, Brad joined the BBB Communications staff in August of 1996. A short stint at WVLT TV as a news photographer was in 2001, but he continued to work at BBB TV as well. Brad is married to Nicole Jenkins Jones, a 1990 graduate of Oak Ridge High School, who works at Oak Ridge Gastroenterology and Associates in Oak Ridge. They have 3 kids, Trevor Bogard, 25, Chandler 21, and Naomi 11. On December 12, 2013 they welcomed their first grandchild, Carter Ryan Bogard. Brad is also the assistant boys basketball coach at Coalfield High School for the past 9 years. In 2013-14 the Yellow Jackets won their first district title since 1991 and just the 4th in school history.

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