ORNL Federal Credit Union to Close Lobbies Temporarily Effective July 20

lobbies closing temporarily
It has been a full four months since the pandemic began in mid-March, and we remain committed to protecting the health and safety of our members and employees. Earlier this week, the CDC declared the Knoxville market a ‘hotspot’ for the coronavirus. With the exponential increase in the number of cases, we are changing which services are available in branch lobbies. Lobby access will not be granted for routine transactions that can be performed at an ITM/ATM, drive-thru lanes, or through Online and Mobile Banking.

Beginning Monday, July 20, please use digital services, drive-thrus, or ATMs/ITMs for:
Cash and check depositsCheck cashingWithdrawalsBalance inquiriesLoan paymentsTransfersLobbies will be available for essential, non-transactional services such as loan closings, access to safe deposit boxes, etc. Make an appointment by calling branches directly. Members are required to wear a mask while inside the branch. If you do not have a mask, one will be provided to you at no charge. Find your nearest branch location and the direct phone number by clicking the button below.
Branch Information
We ask that you protect yourself and others by using Online and Mobile Banking. Both allow you to manage your accounts safely from the comfort of home.

 Check Balances
Keep track of deposits and withdrawals in real time, and always know how much money is in your account.

Transfer Funds
Move money from account to account instantly.

Deposit Checks
Make deposits by taking a picture of your check. It’s so simple. The app will guide you and even take the picture for you! It’s a secure way to make your deposit right from your mobile phone.

Pay Bills
If you are still writing checks, there is a better way. Use Bill Pay to pay multiple bills at once: No checks, envelopes, or stamps needed!

Pay Loans
Credit card and internal loan payments are easy with the speedy Pay button that allows you to pay quickly from an ORNL FCU account.

Pay a Person
Owe a friend some money? Send up to $250 instantly using their email address or mobile number.

Enroll In and View eStatements
eStatements are the fastest way to receive your statement each month. Reduce paper waste, access up to 18 months of history, and reduce the chances of your information being stolen.

Establish Text or Email Alerts
Do you receive automatic deposits? A Pending ACH alert will notify you of the amount. Concerned about security? A Transaction Above alert will notify you when large transactions occur.

Manage Your Debit Card
Lock and unlock your card, or report it lost or stolen with Card Management.

About Brad Jones

Brad is the Owner/Operator of BBB TV 12, and has been with the company since August of 1996. Brad is a 1987 graduate of Coalfield High School and a 1995 graduate of the University of Tennessee College of Communications. He won the 1995 broadcast production student of the year award. Brad worked at Shop at Home, Inc. a home shopping network that was located in Knoxville, TN from 1993 - 1995 and then at Via TV (RSTV, Inc.) from 1995 - 1996. After some freelance work in Nashville, Brad joined the BBB Communications staff in August of 1996. A short stint at WVLT TV as a news photographer was in 2001, but he continued to work at BBB TV as well. Brad is married to Nicole Jenkins Jones, a 1990 graduate of Oak Ridge High School, who works at Oak Ridge Gastroenterology and Associates in Oak Ridge. They have 3 kids, Trevor Bogard, 27, Chandler 22, and Naomi 13. On December 12, 2013 they welcomed their first grandchild, Carter Ryan Bogard. Brad is also the assistant boys basketball coach at Coalfield High School for the past 11 years. In 2013-14 the Yellow Jackets won their first district title since 1991 and just the 4th in school history.

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